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Group Overview

Developed in the U.K., the Information Technology Infrastructure Library is an effective framework for IT best practices.
Significant efficiency improvement. Cost savings across service support and delivery systems. Greatly improved customer satisfaction. These are the promises of the Information Technology Infrastructure Library, better known as ITIL®.

Owned by: Mohammed Ashraf

Tags: itil, itsm

Group Type: Members Only

Created: Aug 16, 2009

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