November 19, 2009, Paris, France

Businesses are positioning themselves for a return to smart and incremental innovation by pursuing a leaner IT infrastructure that promotes business agility and growth by eliminating waste, increasing productivity and improving the customer experience. With pressure increasing on IT to prove the value of its contributions to the business and reduce complexity and waste, companies are looking to improve IT staff efficiency, reduce operating expenses, and simplify management so they can refocus on new business opportunities. In this Smart Enterprise Executive Exchange, IT executives and subject-matter experts discussed how the IT department, by working in tandem with the business, can continue to prove its value to demanding customers, both internally and externally. Topics of discussion included:

• Establishing a leaner IT via improved efficiency and cost reductions
• Leveraging IT efficiencies to refocus the business on practical and achievable innovation
• Improving IT staff productivity through automation and better tool integration
• Ensuring performance objectives in a high-speed, global environment
• Building the right leadership network for ensuring IT’s value
• Communicating a top-down approach for driving innovation throughout the enterprise
• Optimizing the correlation between IT spend and business productivity