An increasingly difficult challenge for many CIOs is how they'll continue to innovate in volatile economic conditions. In a digital world, a turbulent economy doesn't slow the relentless pace of change. It demands continued innovation to stay competitive—new strategies and new applications of information technology to achieve business breakthroughs. And it's required across the enterprise, from the mainframes in the back office to the customer-facing technologies at the front end. The simple reality is that most IT organizations still expend 80 percent of their resources maintaining day-to-day operations, leaving only 20 percent available for new initiatives. The high achievers find ways to break out of that rut; companies and agencies that maintain the status quo will get left behind when the economy turns around.
You are invited to participate in and join InformationWeek and Smart Enterprise magazine for an informative discussion of these issues. This Smart Enterprise Exchange—held exclusively for the benefit of CIOs and Senior IT Executives from government agencies and enterprise-level organizations—will examine current economic trends, their likely impact on IT strategy, and how IT can remain on an innovative footing.
Among the topics we will explore:
- What is the business outlook for the next 12 to 18 months and what is the likely impact on the IT budget?
- What will be the role of legacy systems in the enterprise, and how are leading agencies and companies still achieving maximum value and innovation from the back office?
- How to streamline customer-facing technologies like call centers, business intelligence, and business process management to optimize the customer experience?
- When growth slows and budgets tighten, does innovation have to fall by the wayside? Can IT continue to foster a culture of innovation, even in the face of business pressures and cutbacks?