If you don’t think there is disruptive business transformation taking place in this economy, think again. Two U.S. businesses in two completely different industries share one big similarity: the adoption of new IT service models which is causing dramatic transformation of their basic business models.
I was surprised as I listened to United Stationers CIO, Dave Bent, and University of Pittsburgh Medical Center CIO, Dan Drawbaugh, discuss the results of their ambitious new IT service strategies during our recent podcast recording. To give you a sneak peek at the full audio report [“Alternate IT Delivery Models: How SaaS, Cloud, and Virtualization Can Work for You” ], here are some highlights:
United Stationers -- which has spent nearly a century distributing business products that it has marketed via paper catalogues, and more recently online-- is becoming a service provider for its dealers and resellers, Bent said. Key to the shift is a private cloud service that will move the $4.7 billion business deeper into e-delivery models. Bent said that the March acquisition of software and services provider, MBS Dev, is part of a larger strategy to offer business services to its network of 25,000 resellers and dealers.
Meanwhile, at the University of Pittsburgh Medical Center, Drawbaugh is well into a major virtualization initiative it began four years ago. It’s a $400 million commitment that’s leading to a transformation of the $8 billion company, he says. Virtualization “is just the foundation for cloud computing and SaaS initiatives.” Currently, the Medical Center is hosting enterprise apps on a private cloud—a path it will probably follow for several years given the privacy concerns and regulations governing healthcare providers.
At the same time, UPMC has formed a strategic partnership with IBM, GE and Alcatel/Lucent to develop new IT offerings in the healthcare industry. Clearly, he says, virtualization has freed up IT resources to expand into some of these new research and development areas.
What’s your business-transformation strategy? Leave a comment and let us know or contact Dave Bent on the Exchange...
(Also see a related post about how consumers might use cloud offerings here.)