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Editor's Notes

November 2011
1

What’s up with cloud computing? It’s been more than a year since major service providers — Amazon, Microsoft and Google — joined dozens of software companies to offer hosted services for business applications, infrastructure and development platforms. The buzz has been continuous and loud.

 

Many pundits told us that large, risk-averse businesses were leaning toward private clouds — where they hosted apps themselves for internal customers — versus public clouds. In his recent blog, for instance, Ted Ritter wrote that the Nemertes Research 2011/12 enterprise IT benchmark study found “very high interest in private clouds. In fact, 35 percent of the 240 organizations participating in the benchmark will have a private cloud within the next two years.”

 

And as far back as last year, blogger Robin Bloor wrote: “It’s difficult for a CIO today not to be considering a cloud-related strategy. Over the past three years, these hosted services have acquired marketing sparkle, and every IT vendor worth its socks has developed offerings.”

 

Ravi Rajagopal, Vice President, Cloud Strategy, CA Technologies, also wrote that “74 percent of enterprises have deployed a cloud service and have allocated up to 30 percent in cloud spending, and about 70 percent of enterprises are investing in building private clouds,” based on an Avanade 2011 Cloud Global Survey.

 

The verdict on cloud adoption sounds pretty clear, right? Well, maybe not. Just last month at the Interop New York conference, Lauren Nelson, Researcher at Forrester Research, said that very few organizations have actually implemented internal private cloud environments.

 

Nelson said that just 6 percent of those surveyed had internal private clouds in place in early 2011. And at another session I attended, Great Debate: We Will Always Have Private Clouds, industry analysts avidly debated the merits and the future of private clouds. One team's job was to persuade you that we'll always have on-premises private clouds, and the other's job was to argue that we'll eventually move to a utility model where you never touch your servers.[More on this session to follow].

 

Even this far along the adoption curve, then, it seems as if we’re running into definitional differences over what constitutes a private cloud. Forrester says it should have characteristics such as automated deployment and management, self-service access, shared architecture between business units, and pay-per-use billing.

 

Ritter noted that “When analysts talk about private clouds, we assume everyone is on the same page: A cloud is a metered, multitenant, accessible, elastic and self-provisioned service offering.” While most enterprise IT professionals agree with these characteristics, he says they also resist automated self-provisioning.

 

Perhaps, that’s why Timothy Chou, an early cloud advocate, chooses to describe cloud services as data center, compute and store, application and platform services rather than public versus private cloud in his primer here. And Andrew McAfee, author and digital business professor at MIT, in the current issue of Harvard Business Review offers an insightful blog about what CEOs need to know about the cloud here, with lots of perceptive comments noted by readers. Perhaps the fine-tuning is a sign that the market is maturing.

 

How is your business approaching cloud services? Our current poll on Smart Enterprise Exchange so far indicates more enterprises using cloud than not—but many are still in the early stages. Perhaps CA Technology VP George Watt’s assessment is most accurate when he says: “Cloud computing is like a band that took 20 years to become an overnight success.”

 

We will be offering additional insights and thought leadership regarding private, public and hybrid clouds in the next few months. Meanwhile, please take the poll and add your vote as well as your comments to this ongoing discussion.

 

 

Paula Klein

Editor and Community Manager

Smart Enterprise Exchange

0

Tablets are immature when it comes to enterprise-level management, security and functionality, according to Paul DeBeasi, Research VP, Gartner.  At best, “tablets will augment, not replace, notebooks,” since tablets are “optimized for consumers of content, not creators of content,” he said at the recent New York Interop conference.

 

Chris Hazelton, Research Director, Mobile & Wireless at the 451 Group and ChangeWave Research, meanwhile, countered with August data showing that 16 percent of 1,618 corporations were providing tablets to employees — up from 4 percent in May 2010. In a market where IT spending is flat, that’s a significant amount, he said.

 

The debate over enterprise support of tablets and mobile devices continued on October 5, when the analysts squared off on the topic of whether your next notebook will be a tablet.

 

DeBeasi agreed that tablets are exciting and growing, and Gartner estimates that 300 million will be shipped by 2015. But tablet growth won’t be primarily in enterprises. The new paradigm, he said, will be a multidevice work model where users will select “the best device (smartphone, tablet, notebook) for the job.” The more important question is: “How do we synchronize our content and context among all of our devices?

 

Additionally, DeBeasi said that technology is changing so rapidly that the endpoint devices of today, including tablets, phones and notebooks, won’t be the same in the future. “They are all morphing,” he said.

 

Hazelton agreed that the “form factors” may change, yet mobile apps are on the rise. At present, most business users employ tablets for checking email (70%), accessing the Internet (70%) and working away from the office (68%), but such uses as customer presentations (44%), sales support (43%) and tablets as replacements for laptops (36%), are gaining speed. Perhaps even more significantly, more than half of 505 businesses surveyed by ChangeWave in March said they will deploy two or more mobile apps in 2011.

 

While the debate attracted advocates on each side, to my mind, it’s not an either/or question-- each device will have a user base and each is optimal for a given application. Until device nirvana is reached—whatever form that may take-- the larger issue for enterprise IT is how to get through the interim period when multiple devices need support, service and funding. No one disagrees that short term management will be a challenge.

 

 

Read more about mobile device sessions at Interop here and more about Mobile-driven businesses here.

We encourage your feedback. Reach out via the "Contact the Editor" and "Contact the Concierge" services for any needs, questions or comments. We look forward to serving you!

Paula Klein, Smart Enterprise Exchange Editor
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Ellen Lalier, Smart Enterprise Exchange Concierge
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phone 516-562-5727; fax 516-562-5466